What is included in every Akari piloted photobooth booking?+
Every booking includes the piloted photobooth, an on-site attendant, GTA delivery to your venue, full setup and teardown, unlimited photo sessions during your booked hours, instant SMS and QR photo delivery to every guest, and a private online gallery. The robot itself (4K camera, ring flash, large touchscreen, and LED base) is the same in every build. You choose prints, hours, and guest count.
How does Akari pricing work?+
Builds start at $799 for a 3-hour digital experience. Your exact price depends on the experience you pick, your hours, and any extras. Build your package above and reveal your custom quote in under a minute. No payment, no obligation.
What print sizes are included and are prints unlimited?+
With the Ultimate experience you choose 4×6 full-size prints that look premium in frames, or classic 2×6 photo strips guests love, same price either way. Print quantity is unlimited for the full duration of your booking. There is no cap per guest or per hour.
Can I extend my piloted photobooth rental duration at the event?+
In most cases yes, subject to operator availability that evening. Extensions are priced per hour and must be confirmed and paid before the extension begins. The cleanest approach is to book slightly more time than you think you need. Adding an hour on the night is straightforward, but it is not always guaranteed. Let us know your event schedule when quoting and we will advise accordingly.
Can I get a custom print overlay or branded design?+
Yes. A custom print overlay (your logo, event name, date, and graphic design on every print) is available on any Ultimate booking. Mention it in the special instructions when you unlock your quote and we will include it. Standard bookings use a clean, elegant Akari template.
How does digital delivery work?+
Every booking includes instant digital delivery: each guest receives their photo by SMS or scans a QR code the moment it is taken, before they have even left the spot. A private online gallery with every shot is delivered within 48 hours of the event and remains accessible for 30 days.
Is there a travel fee for venues outside central Toronto?+
GTA delivery is included in all packages. This covers Toronto, Brampton, Mississauga, Scarborough, Vaughan, and the surrounding region. Venues beyond the standard GTA service area may carry a small travel surcharge. We confirm this upfront when you request a quote, so there are never any surprises on the invoice.
What is the deposit and cancellation policy?+
A deposit is required to secure your date. The deposit amount and cancellation or rescheduling conditions are confirmed at booking and set out clearly in your contract. We strongly recommend reviewing those terms before signing. If your plans change, contact us as early as possible. In most cases we can reschedule to another date if availability allows.
Can I change my package after booking?+
Yes. You can add prints, extra hours, or branding at any point before your event, subject to availability. You just pay the difference. Downgrades are handled case by case depending on timing and your contract terms. Get in touch and we will sort it out quickly.
Are packages available for multi-day events, trade shows, or conferences?+
Yes. Multi-day bookings (including trade shows, conferences, product launches, and multi-session corporate events) are quoted on a custom basis around your specific setup, daily hours, and branding requirements. Select Multi-day in the builder above, or call or WhatsApp us with your event brief and we will turn around a proposal quickly.
Is the piloted photobooth rental accessible for guests with mobility limitations?+
Yes. Because the robot moves to guests rather than requiring them to walk to a fixed booth, it is naturally inclusive for seated dinners and guests with mobility limitations. The operator can bring the robot directly table-side or to any location within the venue. If you have specific accessibility requirements, let us know when you book and we will accommodate them.
How is guest contact information handled and can guests opt out of digital delivery?+
Any contact information a guest provides (phone number or email for digital delivery) is used solely to send that guest their photo. Akari complies fully with Canada's Anti-Spam Legislation (CASL). Guests are never added to any marketing list without their explicit opt-in, and every guest can choose to skip digital delivery entirely and keep only their physical print. No coercion, no hidden sign-ups.